Cloud Call Center
5 Features You Should Check When Choosing Call Center Software
There are lots of call center software providers with different prices. Here's the 5 important features you should pay attention to when purchasing a call cente
Chat & Chatbot
The 10 Biggest Mistakes in Chatbot Marketing
A chatbot is an invaluable tool when used correctly, but an incorrect configuration can do more harm than good. We have compiled the 10 most common and importan
Chat & Chatbot
How Chatbots Work? Chatbot Architectures Overview
Find out how chatbots work and which type of chatbots are right for your business.
Cloud Call Center
6 Benefits of Cloud Call Centers
Hesitating to move your on-premise call center or switchboard to cloud? Check these 6 benefits that will help you decide.
Chat & Chatbot
What is a Live Chat Software? How Does It Help Your Business?
Using a live chat system is the easiest way to provide instant support to your customers and increase your customer satisfaction and sales.
Cloud Call Center
Synthesize human speech in 13 languages
With the Infoset text-to-speech engine, you will now be able to synthesize human speech in 13 languages and use it in your call center.
Cloud Call Center
5 Benefits of Omnichannel Contact Centers
There are various advantages that the omnichannel strategy provides to customers and companies, let's examine them together.
Product Updates
Announcing New Features: Mobile SDKs, Automations, Templates and More
We're happy to announce a big update to Infoset with awesome new features that enable you to provide awesome customer support across your mobile channels and sp
Chat & Chatbot
Benefits of Live Support Channels to Customer Service
Find out why live support channels, which have been heavily preferred by many companies, are so popular.
Chat & Chatbot
Customer Support with Chatbots
You can automate your customer support processes and reduce the burden on your support teams through chatbots.
Product Updates
All New Infoset: Announcing New Features to Grow Your Business Even Faster
Today, we're announcing Infoset's biggest ever launch with great new features designed to take your customer support to the next level and boost your sales.
Product Updates
Infoset Closes Seed Round with 2.2M$ Valuation
2020 is off to a great start. We've just closed our seed investment round where we received funding and great support from a France-based investor.